Global Customer Experience Specialist 奥斯汀、法兰克福 全职 客户关系 职位描述 1. Handle inquiries from global customers about e‑commerce, product, and technical issues via email, online chat, and phone, delivering professional and effective solutions;2. Collect and analyze user feedback
Technical Writer (German) – 3D Printing 法兰克福、奥斯汀 全职 产品知识中心 职位描述 About Us:Bambu Lab is a pioneering force in the 3D printing industry, leading the way with innovative products and services. Our Wiki and Academy are a fundamental part
ASP Operations Manager 法兰克福 全职 客户关系 职位描述 - Manage the day-to-day operations of the ASP (Authorized Service Partner) network across the EMEA region;- Monitor ASP service performance, process execution, and issue resolution to ensure stable and
Technical Support Leader 法兰克福 全职 客户关系 职位描述 - Provide technical leadership and coordination for complex technical support cases across the EMEA region- Prioritize tickets and support escalation and resource allocation decisions- Deliver technical guidance and coaching
Quality & Escalation Specialist für General Support (m/w/d) 法兰克福 全职 客户关系 职位描述 - Qualitätsprüfung und Nachverfolgung von General-Support-Tickets, Anrufen und Eskalationsfällen- Eigenständige Bearbeitung von komplexen oder risikobehafteten Eskalations- und Beschwerdefällen- Überwachung der Einhaltung von Serviceprozessen, Eskalationsregeln
Technical Support Engineer 法兰克福 全职 客户关系 职位描述 As a Technical Support Specialist, you will handle more complex technical inquiries and support customers with advanced troubleshooting:- Handling technical customer inquiries as part of 2nd-level support via ticket
