Overview In dieser Rolle arbeiten Sie an der Konzeption, Analyse und Optimierung von GenAI-basierten Chat- und Voicebots. Sie analysieren Kundeninteraktionen, Sprach- und Textdaten, führen Sentiment-Analysen durch und verbessern Intent-Erkennung, Entity Recognition sowie die Klassifizierung von Kundenanliegen.
Overview In dieser Rolle führen Sie das Key-Account-Team im Enterprise-SaaS-Umfeld, entwickeln bestehende Enterprise-Kunden durch Cross- und Upselling weiter und treiben den Vertrieb im Versicherungs-, Banken- und Energiesektor voran. Sie steuern Pipeline, Forecast und Teamerfolg und arbeiten
Overview In this role you will be the strategic linchpin for TA, partnering with the TA Head and Brand Team to drive customer-centric initiatives for Human Pharma Germany. You translate high-level strategy into actionable plans, support
Overview As a senior presales professional at NiCE Cognigy, you will own the technical narrative for complex enterprise opportunities in the DACH region and expansion markets. You will partner with sales to shape tailored AI-driven CX solutions
Overview You drive the AI-enabled customer journey transformation for enterprise clients. As an Agentic AI Orchestrator, you bridge business goals with technical execution, partnering with CX Advisors and customer stakeholders to identify AI use cases and shape
Overview As a Customer Success Manager at Genesys, you will cultivate lifelong relationships with customers and guide them to achieve their CX vision. You champion adoption of Genesys products and services, aligning them with business outcomes and
Overview As Head of Customer Success, you will lead a high-performing team across DACHEE, driving a commercially focused CS function enhanced by AI. You’ll shape the operating model, develop talent, and build scalable processes to drive
Overview As Senior Account Manager for Contact Pro, you own the enterprise sales cycle in the DACH region and beyond, driving new business and partner-led growth. You will manage end-to-end deal execution, partner collaborations with SAP
Overview In this role you will spearhead HelloFresh’s marketing in the DACH region, shaping brand strategy, growth experiments, and product-led initiatives to drive long-term brand equity. You’ll collaborate with cross-functional teams and the CEO to scale
Overview In dieser Rolle gestalten Sie intelligente Voice- und Chatbot-Lösungen, um Kundenprozesse zu optimieren. Sie arbeiten eng mit Kunden, IT-Teams und internen Stakeholdern zusammen und führen Projekte von der ersten Idee bis zum Go-Live. Sie vereinen
Overview In this role you design and deliver AI-powered conversational experiences on the NICE CXone Cognigy platform. You lead complex enterprise deployments, blending technical implementation with UX-focused design to create engaging chatbots, voicebots, and multimodal assistants.
Overview In this senior presales role, you shape AI-driven customer experiences by designing production-ready AI solutions and guiding executive stakeholders. You partner with sales and customers to translate complex AI capabilities into clear business value, while