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Mytheresa is one of the leading global digital luxury shopping platforms. Our unique digital experience is based on a sharp focus on high-end luxury shoppers, exclusive product and content offerings, leading technology and analytical platforms as well as
Overview In this role you will lead the global Customer Experience strategy for Mytheresa, driving CX across intelligence, journey, communication, and engagement. You will translate insights from NPS, sentiment data, and focus groups into actionable roadmaps
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