A Moving Experience. Management Lead, mentor, coach and develop the End-user Services team; evolve the operating model (intake, prioritization, escalations, vendor coordination) and ensure consistent execution. Own service performance and continuous improvement using KPIs/SLA/CSAT, problem management, and knowledge/runbook
Apply now! We are Mercedes-Benz Tech Innovation - but we dont build cars: We define the future with technology. As the largest tech company of Mercedes-Benz Group AG, around 2,500 employees in Ulm, the Stuttgart area,