A Moving Experience. Opportunity: Be part of the QA team to ensure highest quality for our speech AI products and customer specific solutions Daily Functions / Responsibilities: Updating of speech software on customer hardware Execution of
A Moving Experience. Management Lead, mentor, coach and develop the End-user Services team; evolve the operating model (intake, prioritization, escalations, vendor coordination) and ensure consistent execution. Own service performance and continuous improvement using KPIs/SLA/CSAT, problem management,