Customer relationship management • Accountable for customer satisfaction through quality of service and precise communication • Accountable for equipment safety and performance • Accountable for selling service repairs • Accountable for the sales lead volume, quality,
Role Summary: As a Service Analyst & Governance Specialist (m/w/d), you will support the implementation of Hyundai Motor Europe’s strategy to deliver a consistently high standard of customer service.This role encompasses the collection, processing, analysis, and reporting
Purpose of the Job Develop activities of analysis, processing, and disclosure of strategic information and tactics related to the effectiveness and productivity of the sales force. Guarantee the use of the tools and the implementation of processes