A Moving Experience. Management Lead, mentor, coach and develop the End-user Services team; evolve the operating model (intake, prioritization, escalations, vendor coordination) and ensure consistent execution. Own service performance and continuous improvement using KPIs/SLA/CSAT, problem management,
Work where science meets quality of life: The University of Klagenfurt is a dynamic and internationally oriented university in the heart of the Alps-Adriatic region. With around 1,700 employees and 13,000 students, we combine an excellent